TrueMarket Group maintains relationships with multiple clients. The terms of those relationships are outlined in specific contractual agreements between TrueMarket Group and their clients.
In the absence of such a specific contractual agreement between TrueMarket Group and their clients, the following basic terms and conditions apply by default.
MEDIA AND MATERIALS
Unless otherwise specified by agreement, source materials, native files and intermediary production materials remain the property of TrueMarket Group. Any finished product materials delivered to the client are considered property of the client.
CONCIERGE WEB PLATFORM MANAGEMENT
TrueMarket Group provides a unique and highly specialized website hosting and management service known as TrueMarket Hosting (https://truemarketgroup.com/truemarket-hosting). We handle everything on a closed system basis with emphasis on security, efficiency, and effectiveness. Our closed system means that only TrueMarket Group staff and trusted tech support personnel (if/when needed) are allowed access to any part of the platform. This is designed to protect us and the integrity of our platform infrastructure.
WEBSITE CONTENT AND MATERIALS
Unless otherwise specified by agreement, all website-related software, applications, plugins, infrastructure and access remain the property of TrueMarket Group. Any copyrighted content being served by our website-related software, applications, plugins, and infrastructure are considered property of the copyright owner, presumed to be the client.
Copyrighted content in this instance is considered to be text, images, ecommerce product information and form intake data where applicable. This material can be provided to the client upon reasonable notice of at least two (2) weeks. TrueMarket Group will provide its best estimate of time it will take to gather this material and deliver it to the client.
OTHER CONDITIONS
In the absence of a specific agreement between TrueMarket Group and their clients, consulting or project work may be billed on an individual invoice basis, which may describe the work to be performed and the compensation to be paid. That information may possibly supersede these Default Terms of Service. This only applies if the service performed relative to that invoice is clearly defined above and beyond these Default Terms of Service.
Updated August, 2023